Help and Contact

Topic search

Find answers to your questions in our help area.

Which fees will be charged for a booking?

The web shop price includes the promoter’s ticket price and applicable service fee, but not potential shipping costs.

Service fee*

A service fee of no more than EUR 2,50 per ticket may apply.

Delivery fees*

Method of Delivery Austria International
ticketdirect EUR 1,00 EUR 1,00
Mobile Ticket EUR 0,00 EUR 0,00
Box Office Collection EUR 0,00 EUR 0,00
Standard Mail EUR 6,95 DHL Express
Express Mail EUR 15,00 -



Payment Fees*

Method of Payment Fee
Credit card EUR 0,00
Sofortüberweisung EUR 0,00
EPS EUR 0,00
Billpay EUR 0,00



*fees incl. VAT

If you have any further questions, please use our search box or send an e-mail to our customer care.