I bought tickets for an event that has now been cancelled.
oeticket is not the promoter of the events on offer and is therefore not liable for the refund of ticket money. But we do our best to ensure the security of ticket money and therefore normally use the following procedures:
In case of a cancellation the respective amount excluding all fees (e.g. delivery fees, service fees) will be refunded, provided that the repayment is legally and financially possible via oeticket.
The tickets were bought by phone, from www.oeticket.com or from the website of one of our partners:
Payment made by credit card or debit transfer will automatically be refunded to the credit card/bank account.
Other methods of payment: Please inform us using our contact form or telephonically at +43 96096 of your bank account number (bank code, account number) so we can transfer the amount to your account.
The tickets were bought at one of our oeticket centres:
Please return the tickets to the respective oeticket centre, you will then receive the amount in cash or transferred to your account.
The tickets were bought in a oeticket outlet (Trafik, Mediamarkt, or other outlets that sell our tickets):
Please return the tickets where they were bought.
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