Help and Contact

Topic search

Find answers to your questions in our help area.

Which payment options are available?
You have the possibility to choose from the following payment methods, dependent upon the event and the period of order, in the oeticket Webshop:

CREDIT CARD
Your credit card will be debited with the open amount.

IMPORTANT INFORMATION: Buyer and credit card owner need to be the same person. Purchases without matching data may be cancelled even without prior notification (amount will automatically be refunded, ticket reservation will expire)


PREPAYMENT
The complete amount needs to be paid within ONE WEEK free of costs for payee into our account. NOTE: In case we receive the amount not within the requested time on our account we can not guarantee to keep up your reservation.
Our bank details:
Bank name: Bayerische Landesbank
BIC: BYLADEMMXXX
IBAN: DE59700500000004513047
You will also receive all needed data for transfering the amount to our account in your purchase confirmation email.

EPS ONLINE-BANKING
If you are owner of an Internet-banking account in Austria, you are able to pay your tickets via eps in an absolutely safe and easy way via internet-banking
Ordering tickets with the payment method “purchase on account“ „Invoice Payment“ offered by Billpay is a convenient way to order your tickets online and pay by invoice after you’ve received your tickets.

PayPal
Payment is done via PayPal. The total amount of your order will be withdrawn from your account.
If you have any further questions, please use our search box or send an e-mail to our customer care.