Help and Contact

Topic search

Find answers to your questions in our help area.

Which delivery methods are available and how much are the delivery fees?
You have the possibility to choose from the following delivery/pick up methods in the oeticket Webshop:

1) POSTAL OPTIONS
******************************************************
REGULAR MAIL
Your ticket(s) will be sent to you after successful payment.
oeticket rates:
EUR 6,95

2) PICK UP OPTIONS
***************************
PICK UP OETICKET CENTER
You can pick up your ticket(s) in one of the following oeticket centers after succesful payment:


oeticket Center Libro
1060 Vienna, Mariahilferstraße 75 (1st floor)
Monday - Friday 9.00 - 19.00
Saturday 9.30 - 18.00

oeticket Center Stadthalle Graz
8010 Graz, Messeplatz 2
Monday - Friday 10.00 - 13.30 & 14.30 - 18.00 Closed on public holidays


Ticketcorner Olympiahalle
6020 Innsbruck, Olympiastrasse 10
Opening hours:
Monday – Friday 11:00 – 18:00
(closed on public holidays)
Closed on Saturdays and Sundays
oeticket centers are closed on sun- and holidays.

oeticket rate:
Pick up oeticket Center EUR 0,00

PICK UP LIBRO SHOP

You can pick up your ticket in any LIBRO Store in Austria until 3 days prior the event.
Please bring your pick up code communicated in the confirmation mail. PICK UP EVENING BOX OFFICE (Not possible at all events)
As long as the payment was made in time, the tickets can be picked up on the day/evening of the event at the box office.

3) ticketdirect (only offered with selected performances)
You may print your tickets right after purchase (only valid with creditcard) or at any time afterwards via "my account - my orders" section.
ticketdirect EUR 0,00
If you have any further questions, please use our search box or send an e-mail to our customer care.