Why do I have to add my personal ID number when booking certain events?
Certain soccer matches require indication of a passport number. It serves your own security and prevents accidental booking of the wrong fan sector.
In this case, please enter your 9-digit passport number as indicated in bold letters in the example (1 letter + 8 digits). Please pay attention to the following points:
- Always only use the complete number at the very bottom of your passport (left hand side, in angle brackets).
- You must only enter 1 letter + 8 digits, i.e., 9 characters. Do not enter special characters such as “<” or “>.”
- Coming after a special character, the 8th digit is visually separated from the other digits and can easily be overlooked. However, it is crucial that this digit be entered. Only complete codes can be directly verified online.
- ONLY passport numbers may be used for registration. Please do not use driving license or ID card numbers!
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