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I only travelled to the venue because of an event that has been cancelled. Do I get a refund for my travel and accommodation expenses?
For events in Austria, oeticket is only the ticket provider. For events abroad, oeticket is only the ticket agent. As such, oeticket is not liable for refunding expenses. If you qualify for a refund, you will have to file your request directly with the organizer of the event. Oeticket aims to inform you in time about changes or cancellations. However, we do not assume liability for this service.
If you have any further questions, please use our search box or send an e-mail to our customer care.